Returns & Exchanges Policy

We stand on quality and want you happy with your purchase.

Return Eligibility

  • Returns are accepted within 7 days of delivery

  • Item must be unused, unworn, and in original packaging

  • Proof of purchase is required

Non-Returnable Items

For hygiene and safety reasons, the following items are final sale:

  • Earrings

  • Custom or personalized pieces

  • Clearance items

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos or video of the issue

We’ll make it right—replacement or refund.

Refunds

Once your return is received and inspected:

  • Approved refunds are issued back to the original payment method

  • Processing time: 3–5 business days

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect.

Need Help?

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